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Privacy Policy
Effective Date: April 18, 2026 · Last revised: September 2, 2026
The September 2, 2026 revision describes the data recorded for the monthly
subscription, including the billing timezone you choose, the record of any amount still owed for a first
partial month, and the billing address collected at checkout so that any applicable tax can be
determined. These terms take effect when the monthly plan is officially made available to eligible
users; until then the previous version governs.
OranixPro, LLC ("OranixPro," "we," "us," or "our") is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information
when you visit our website at oranixpro.com and use
the OranixPro application (together, the "Service").
1. Information We Collect
We collect the following information when you interact with our Service:
- Email address — provided when you register or purchase an access plan (and, historically, when you joined our earlier sign-up waitlist).
- Account data — name, workspace name, and workspace configuration you provide during onboarding.
- Business data — client records, projects, tasks, time entries, and invoices you create within OranixPro. This data belongs to you and is stored in your isolated workspace.
- Payment data — processed by Stripe. We do not store credit card numbers, CVVs, or full payment card details on our servers. We receive only a transaction confirmation, your email address, and a Stripe customer identifier.
- Subscription approval record — if you approve the monthly subscription, we record that you approved it, when, the exact price you agreed to ($29 USD per month, plus applicable taxes) and the billing timezone you chose, together with a one-way hash of your IP address and browser user agent. We keep this as proof that a recurring charge was authorised. We do not store the IP address or user agent themselves, and this record is never used for advertising or profiling.
- Billing address and tax location — for the monthly subscription we collect your billing address at checkout so that Stripe Tax can determine any applicable tax; it is stored by Stripe with your customer record. OranixPro does not store your billing address or your tax location. The only location-related value we keep ourselves is the billing timezone you chose (see "Subscription billing state" below). The billing address is used only for billing and tax purposes. We do not use it for advertising, profiling or any form of location tracking, and it is not shared with anyone other than Stripe and, where the law requires it, the relevant tax authority. If your address changes, updating it changes the tax applied to future invoices.
- Subscription billing state — for an active monthly subscription we store its status, the date the current paid period ends, the billing timezone you chose, the end of any grace period after a failed payment, and Stripe’s identifiers for the customer, subscription and price. This is what lets us bill correctly, stop billing when you cancel, and show you when your next renewal falls.
- Amounts we intend to charge — we keep a record of each amount the subscription is due to collect, what period it covers, and whether it succeeded. This includes any pro-rata amount for a first partial month that has not been charged yet. We keep it so that an amount can never be collected twice, and so that a failed payment is never mistaken for a completed one. It contains no card details.
- Invitation records — if we invite you to a private, invitation-only grant such as Free 110, we store your email address, when the invitation was created, re-sent, revoked or accepted, and which administrator issued it. The invitation link itself is stored only as a one-way hash, so it cannot be recovered from our records. No payment information is involved.
- Consent flag — your explicit consent to receive updates, where you provided one (collected with earlier waitlist sign-ups).
- Research responses — if you submitted our earlier pre-launch research questionnaire (no longer offered): your answers to the five questions, your email address, traffic attribution (UTM parameters, referrer, landing page), IP address, and browser user agent. Responses already submitted are retained and used only for internal product research — never sold or shared.
- UTM parameters — campaign tracking data from URL parameters (utm_source, utm_medium, utm_campaign, utm_content, utm_term).
- Referrer URL — the page that linked you to our site.
- Basic analytics data — page views, device type, and browser (via privacy-friendly analytics; see section 7).
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain the OranixPro Service
- Process payments and deliver access to purchased plans
- Send activation links and account-related communications
- Send you updates about OranixPro's progress (with your consent)
- Understand how visitors find and interact with our website
- Improve the Service and respond to support requests
3. Payment Processing
Payments are processed by Stripe, Inc.,
a PCI-DSS Level 1 certified payment processor. When you make a purchase:
- Your payment information is submitted directly to Stripe's servers.
- OranixPro does not receive, transmit, or store your full card number or payment credentials.
- We receive a confirmation of payment, your email, and a Stripe customer identifier to fulfill your order.
- Stripe's handling of your data is governed by the Stripe Privacy Policy.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your information only
with service providers that help us operate the Service, including:
- Stripe — payment processing
- Plausible Analytics — privacy-friendly website analytics (see section 7)
- Email delivery services — for sending activation links and updates
We share only the minimum data necessary for each service provider to perform its function.
5. Data Retention
- Account data: Retained for as long as your account is active or as needed to provide the Service. You may request deletion at any time.
- Earlier waitlist and research data: email addresses collected through our earlier sign-up waitlist, and research questionnaire responses already submitted, are retained until you request removal.
- Payment records: Retained as required for accounting, tax, and legal compliance purposes.
- Business data: Your workspace data (clients, projects, tasks, time entries, invoices) is retained while your access is active. After access expires, data is retained for 90 days before deletion, giving you time to renew or export.
You may request deletion of your data at any time by contacting us at
support@oranixpro.com.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information, including:
- HTTPS encryption on all pages and API endpoints
- Row-level security (RLS) for workspace data isolation
- Encrypted password storage using industry-standard hashing
- Session-based authentication with secure cookies
However, no electronic transmission or storage system is 100% secure. We cannot guarantee
absolute security but will notify affected users promptly in the event of a data breach.
7. Analytics
We use Plausible Analytics,
a privacy-friendly analytics tool, to understand website traffic. Plausible does not use cookies,
does not collect personal data, does not track users across websites, and is fully compliant
with GDPR, CCPA, and PECR. No consent banner is required.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Opt out of communications at any time
- Request a copy of your data in a portable format
If you are a California resident, you have additional rights under the California Consumer
Privacy Act (CCPA). Contact us to exercise any of these rights.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page
with an updated effective date. We will notify active account holders of material changes
via email.
10. Contact Us
If you have questions about this Privacy Policy, contact us at:
support@oranixpro.com
OranixPro, LLC — United States